From IAAPA Mentee to Industry Speaker: Ryan Tiffin Discusses Leadership Development Strategies

GTTP

Ryan Tiffin and Joseph Shepard present on leadership at IAAPA Expo 2026.
The session focuses on building influence and trust without requiring formal authority.
Content draws from Tiffin's book, Chasing Magic, covering operational and communication expertise.
Attendees will develop a personal action plan to improve team performance and guest experiences.

Impact - Why it Matters

This session signifies a crucial shift in industry mentorship, highlighting that leadership is an accessible skill rather than a static title. By bridging the gap between operational experience and professional development, Tiffin provides a scalable framework that enhances employee retention and elevates service standards across the global attractions sector.

Summary

Ryan Tiffin, a prominent guest-experience leader and author, will share his professional insights at IAAPA Expo 2026. Following his journey from an IAAPA mentee to an industry speaker, Tiffin will co-present Leading Before the Title: Building Trust, Influence, and Impact alongside Joseph Shepard on November 17, 2026. This session aims to empower emerging attractions professionals by exploring how to cultivate influence and dependability within their current organizational roles.

Drawing from his book, Chasing Magic: How Experience Changes Lives and Shapes Leaders, Tiffin emphasizes that true leadership is rooted in consistent, everyday actions rather than formal titles. By reflecting on his career trajectory, including his impactful tenure at Cinemark, he illustrates how clarity in communication and operational reliability build essential professional credibility. These core principles serve as the foundation for the session's actionable strategies designed to improve both team dynamics and guest satisfaction.

Attendees will leave the presentation with a concrete leadership action plan tailored to their specific professional environments. By focusing on taking ownership and fostering trust, Tiffin provides a roadmap for professionals to drive meaningful change from any position. For those looking to deepen their impact in the attractions industry, this session offers a unique opportunity to learn how to lead with purpose and practical, everyday excellence.

From IAAPA Mentee to Industry Speaker: Ryan Tiffin Discusses Leadership Development Strategies

GTTP

Ryan Tiffin and Joseph Shepard present on leadership at IAAPA Expo 2026.
The session focuses on building influence and trust without requiring formal authority.
Content draws from Tiffin's book, Chasing Magic, covering operational and communication expertise.
Attendees will develop a personal action plan to improve team performance and guest experiences.